Resume

Melanie Timm UX Research & Design

Experience

Schlumberger | Senior User Experience Designer

Houston, TX | January 2017 - Present

  • Lead user experience research, design, and strategy across a suite of new Production focused, web-based applications
  • Conduct user research, interviews, testing, and workshops to build UX research artifacts, workflow diagrams, mockups, prototypes, and code
  • Advocate for UX and design thinking process across the organization through workshops, reviews, presentations, and coaching
  • Manage internal and external UX contractors
  • Implement corporate design language across suite of apps

Dindr, Inc. | User Experience Design Consultant

Houston, TX | November 2016 - June 2017

  • Refreshed and unified visual design of social dining mobile app
  • Reviewed existing user experience and proposed improved interaction patterns to unify and simplify the application
  • Worked with founders to design and implement new features

Campus Labs (acq. Higher One) | User Experience & Interface Designer

Buffalo, New York | February 2012 - December 2015

  • Lead UX/UI Designer on Beacon, winner of a 2015 Reader’s Choice Award from Campus Technology magazine.
  • Designed and developed the user experience for web and mobile apps used by over 1,000 colleges and universities across the US and Canada.
  • Worked on cross-functional, agile teams to build user-centered web and mobile applications.
  • Led efforts to build company-wide design and implementation guides.

Leelee | Art Director and Web Designer

Williamsville, New York | November 2010 - May 2012

  • Increased social media engagement by 900%.
  • Designed and managed website, social media, advertising and marketing.

Artvoice | Graphic Designer

Buffalo, New York | October 2009 - February 2012

  • Developed advertisements, branding and logos, for new clients
  • Altered artwork, copy, and content of existing ads to fit the paper's specifications
  • Helped proof layout and copy at production time and minor photo-editing

CommsUnit | Art Direction Intern

Islington, London, UK | Spring 2008

BU AdLab | Art Director

Boston, MA | Fall 2007 & Fall 2008

Partnership Advertising | Creative Intern

Amherst, NY | Summer 2007

BU AdClub | Group Creative Director

Boston, MA | Fall 2005 - Spring 2009

"Best Creative of 2009" Award

Education

Luma Institute

Practitioner of Human-Centered Design, 2020

Boston University College of Communication

Bachelors of Science in Communication, 2009

Graduated Cum Laude with 3.5 GPA, Concentrations in Creative Advertising and French

Boston, MA | Fall 2005 - Spring 2009

Williamsville North High School

Advanced Regents, 2005

Took photography classes for 3 years and started using Adobe Creative Suite at 14.

Williamsville, New York | Fall 2001 - Spring 2005

Areas of Expertise

Years of Experience
  • 10User Reserach
  • User Interviews
  • Ethnographic Research
  • User Workshops
  • Usability Testing
  • Design Thinking Facilitation
  • 10Ideation & Design
  • Journey Mapping
  • User Workflows
  • Wireframes and Mockups
  • Prototypes
  • Interaction Design
  • Responsive Design
  • Design Sprints
  • 8UX Strategy
  • Design Systems
  • Agile Development
  • Writing Users Stories
  • Project Management
  • UX Education
  • UX Mentorship

Programs

Years of Experience
  • 20Microsoft Office
  • 16Adobe Creative Suite
  • 10Sketch
  • 8Invision
  • 8Visual Studio
  • 6Draw.io
  • 3Mural & Miro
  • 2Storybook UI

Languages, Coding & Frameworks

Years of Experience
  • 12French
  • 12CSS/SASS
  • 12HTML
  • 10Accessibility
  • 10Web App Developement
  • 5Mobile App Development
  • 8Bootstrap
  • 4Angular JS
  • 4Material