Success Network
Connections
The proverb "It takes a village" certainly applies to student success & retention. In Beacon, Advisors are connected to Students to create a network of staff and advising professionals who receive notifications about a student to help guide a their success.
Student's view of their Success Network
There is a list of the student's Success Network members on their Student Report. When a member is selected, a modal opens to displays their name, role, title, contact information, office location, and office hours. If Scheduling is enabled, student's can schedule meetings here as well.
Advisor's Profile
All users in Beacon have a profile settings area in the menu under their name in the top right corner of the navigation. Those with Peer Advisor role or higher have a few extra fields including office location and office hours.
Setting Office Location
Advisors who provide an office location will have it displayed on their advisor card and it will be included in any meeting confirmation notices. Advisors are prompted to complete their profile information the first time they log into Beacon, but it can be edited anytime.
Setting Office Hours
If campuses enable the Scheduling feature, advisors can start using it by entering some office hours and meeting preferences. The drag and drop calendar allows advisors to setup recurring blocks of time in which students may schedule meetings with them. Advisors can change these settings at any time.
| Setting | Description | Default |
|---|---|---|
| Meeting Length | Length of time students can schedule meeting for | 30 minutes |
| Break Length | Break built in between available meeting slots | 0 minutes |
| Advance Notice | How far meetings must be scheduled in advance | 24 hours |
| Check-In Instructions | Any directions to be included with meeting confirmation | null |
| Scheduling Assistant | Automatically book all meetings or accept/deny on case-by-case basis | Send Me Requests |
Meeting with the Success Network
Scheduling a Meeting with an Advisor
Once an advisor has input office hours in their profile, a "Schedule Meeting" section will appear in the advisors card.
Students will see a calendar marked with days that the advisor has appointments available. By default, the user is shown the next available appointment. Selecting a day will show the user all the available appointment times on that day. Once a date and time is selected, the user has an option to add a reason for the meeting.
Managing Meeting Requests
Advisors have two options on how to handle meeting requests. They can use Scheduling Assistant to automatically accept all meeting requests or they can get notice of each request and respond to them individually.
Managing Scheduled Meetings
Once an appointment is scheduled, it will appear under the "Meetings" tab in chronological order. Selecting the meeting will open up a modal with meeting details and a link to the Student Report.
If plans change, advisors can cancel a meeting from the meeting details modal. An email will be sent to the student with a reason for the cancellation and a link back to Beacon to reschedule.
